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Our Commitment to Your Privacy

familyandfriendoutreach (FAFO) is committed to protecting the privacy of families dealing with child welfare investigations. We understand you may be in a vulnerable situation, and we take your privacy seriously.

Bottom line: We do NOT collect, track, or sell your personal information. Period.

What Information We Collect

We Collect ZERO Personal Information Automatically

Unlike most websites, we do NOT use:

  • ❌ Google Analytics or any analytics tracking
  • ❌ Cookies for tracking your behavior
  • ❌ Third-party advertising networks
  • ❌ Social media tracking pixels
  • ❌ Fingerprinting or device tracking
  • ❌ IP address logging beyond basic server security

What We DO Collect (Minimal Technical Data)

Our web server logs basic technical information required for security and site functionality:

  • Server access logs: Standard web server logs that record which pages were requested (not who requested them)
  • Security logs: Failed login attempts to protect our server from attacks
  • Your theme preference: Stored in your browser (not on our server) so dark mode stays enabled

Retention: Server logs are automatically deleted after 7 days.

Email Communication

When You Email Us

If you contact us at [email protected], we collect:

  • Your email address (so we can respond)
  • Any information you choose to share in your message
  • Date and time you sent the email

How We Use Your Email

  • To respond to your questions - We reply to your inquiry
  • To provide resources - We may suggest relevant pages or organizations
  • That's it - We do NOT add you to mailing lists, sell your email, or share with third parties

Important: Email is NOT Confidential

Email communication with FAFO is NOT privileged or confidential.

We use ProtonMail for encrypted email transport, but:

  • We are NOT lawyers - no attorney-client privilege applies
  • Email can be subpoenaed by courts
  • Do NOT send us sensitive case details, children's names, or case numbers
  • For confidential communication, speak with a licensed attorney

Email Retention

We keep email correspondence for:

  • Active conversations: Until resolved or 30 days of inactivity
  • You can request deletion: Email us asking to delete your prior messages
  • We do NOT create permanent records of your personal information

Cookies & Local Storage

We Use ONE Cookie (For Dark Mode Only)

The ONLY data stored in your browser is:

localStorage: theme preference

Purpose: Remembers if you enabled dark mode

Data stored: Either "light" or "dark" - that's it

Expires: Never (unless you clear browser data)

Shared with third parties: NO - stored only in your browser

No Tracking Cookies

We do NOT use:

  • Advertising cookies
  • Analytics cookies
  • Social media cookies
  • Cross-site tracking cookies
  • Session cookies (we have no login system)

Third-Party Services

We Use NO Third-Party Tracking

This website is intentionally simple and privacy-focused. We do NOT use:

  • Google Analytics, Facebook Pixel, or other analytics
  • Advertising networks or retargeting
  • Social media widgets (except a simple link to X/Twitter)
  • Content delivery networks (CDNs) for tracking
  • Third-party comment systems
  • Live chat widgets

External Links

Our website links to:

  • Government websites: Florida Statutes, Florida Courts, DCF official sites
  • Legal aid organizations: For finding attorneys
  • X (Twitter): Our social media account @amotherscorned

When you click these links, you leave our website and their privacy policies apply. We do NOT track or receive information about your visits to external sites.

Your Privacy Rights

You Have the Right To:

  • Delete your data: Email us to delete any messages you've sent
  • Access your data: Request a copy of emails you've sent us
  • Opt-out: There's nothing to opt-out of - we don't track you
  • Browse anonymously: Use Tor Browser or VPN - our site works fine
  • Disable cookies: Our site works without cookies (except dark mode preference)

How to Exercise Your Rights

Email [email protected] with:

  • Subject: "Privacy Request"
  • What you want (delete my emails, provide copies, etc.)
  • We'll respond within 7 days

Changes to This Policy

If we change this privacy policy, we will:

  • Update the "Last Updated" date at the top of this page
  • Post a notice on our homepage for 30 days
  • NOT make changes retroactively (your old emails remain private under old policy)

We will NEVER start tracking or selling data without your explicit consent.

Questions About Privacy?

If you have questions about this privacy policy or how we handle your information:

📧 Email Us

We'll respond within 2-3 business days.